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Terms of Service

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These terms explain the rules for using Pixlory's pin generator and free tools, including paid plans. Please read them — by using Pixlory you agree to them.

1. Agreement

These Terms of Service ("Terms") apply to your use of pixlory.com and its tools (the "Service"). Pixlory is operated by its founder, an individual based in the European Union ("Pixlory", "we", "us"). By using the Service you agree to these Terms and to our Privacy Policy. If you don't agree, please don't use the Service. You must be at least 16 years old to use the Service.

2. The service

Pixlory provides an AI Pinterest pin generator — which crops your images and writes pin titles, descriptions and alt text — and free tools such as the WebP Converter, Favicon Maker, YouTube Thumbnail Downloader and IndexNow Submitter. Pixlory is not affiliated with Pinterest, YouTube, Google, Microsoft or any search engine.

3. Accounts

Some features need an account. Give accurate information, keep your login secure, and tell us if you think your account has been compromised. You're responsible for activity on your account. One person per account — don't share accounts or create several accounts to get around free limits.

4. Free and paid plans

  • Free plan: limited use as described on the pricing page. Free downloads include a small "Made with Pixlory" mark. We may change free limits at any time.
  • Subscriptions (such as Creator and Pro) are billed in advance, monthly or yearly, through Stripe, and renew automatically until you cancel.
  • Plan limits (pins per month, multi-pin batch size, templates) are shown on the pricing page. Unused pins don't roll over to the next period.
  • Credits are one-time purchases that add extra pins on top of any plan. They don't expire while your account exists, have no cash value and can't be transferred.
  • Prices are shown before you pay and may include VAT where applicable. We may change prices for future billing periods; we'll tell existing subscribers in advance, and you can cancel before the new price applies.
  • Plan changes: if you switch plans, Stripe prorates the difference on your next invoice.
  • Promotions: discount codes (such as founding member offers) apply only under the conditions stated with them.

5. Cancellation and refunds

You can cancel a subscription at any time by emailing [email protected]. Your plan stays active until the end of the period you've paid for, and you won't be charged again.

14-day refund for new subscriptions: if you're a consumer, you can ask for a full refund of your first subscription payment within 14 days of purchase by emailing us. Otherwise, payments for periods that have already started and used credits are not refundable, except where the law requires a refund or the Service didn't work as described. This doesn't affect your statutory rights.

6. Your content

You keep all rights to the images and text you upload or create ("Your Content"). You give us a limited permission to process Your Content only as needed to provide the Service — for example sending an image to our AI provider to generate pin text. Only upload content you own or have permission to use, and don't upload content that infringes anyone's rights or contains other people's sensitive personal information.

7. AI-generated content

Pin titles, descriptions and alt text are generated by AI and may be inaccurate, incomplete or similar to text generated for others. Review and edit them before publishing — you're responsible for what you publish. As between you and us, you may use the generated text and your downloaded images for any lawful purpose, including commercially. We don't guarantee any particular results, such as reach, traffic, rankings or sales.

8. Acceptable use

You agree not to:

  • use the Service for anything illegal, harmful, deceptive, hateful or sexually explicit, or to infringe others' rights;
  • submit URLs to IndexNow for websites you don't own or control, or use our tools to spam search engines;
  • use downloaded YouTube thumbnails or other third-party content in ways that infringe copyright;
  • get around plan limits, rate limits or the watermark, for example with multiple accounts or automated requests;
  • scrape, overload, reverse-engineer or interfere with the Service or its security;
  • resell or provide the Service to others as your own product without our written permission.

9. Third-party services and trademarks

The Service relies on third parties such as Stripe, Supabase, Anthropic, Google and the IndexNow API, and links to other websites. We're not responsible for third-party services or content. Pinterest, YouTube, Google, Bing and other names are trademarks of their owners and are used only to describe what our tools work with.

10. Availability and changes

We work to keep Pixlory running smoothly, but we don't guarantee it will always be available or error-free. We may add, change or remove features. If we discontinue a paid feature you rely on, we'll give reasonable notice and, where appropriate, a pro-rata refund for prepaid time you can't use.

11. Disclaimer

To the extent permitted by law, the Service is provided "as is" and "as available", without warranties of any kind, including fitness for a particular purpose. Nothing in these Terms excludes rights you have as a consumer that can't be excluded by law.

12. Limitation of liability

To the extent permitted by law, we're not liable for indirect or consequential losses, such as lost profits, lost data or loss of business, and our total liability for any claim relating to the Service is limited to the amount you paid us in the 12 months before the claim. This doesn't limit liability for intentional misconduct, gross negligence, death or personal injury, or anything else that can't be limited by law.

13. Termination

You can stop using the Service and ask us to delete your account at any time. We may suspend or close accounts that break these Terms, abuse the Service, or put other users or the Service at risk. Where reasonable, we'll tell you why first. If we close your account without a breach on your part, we'll refund prepaid time you can't use.

14. Governing law

These Terms are governed by the law of the EU member state where Pixlory is operated. If you're a consumer, you also keep the protection of the mandatory laws of the country where you live, and you may bring claims in the courts of that country. We'd always rather resolve a problem directly — please email us first.

15. Changes to these terms

We may update these Terms. We'll change the date at the top and, for significant changes, tell signed-in users in advance. If you keep using the Service after changes take effect, you accept the updated Terms; if you don't agree, you can cancel and stop using the Service.

Questions? Email [email protected]. See also our Privacy Policy and Terms of Service.